FAQ'S
Do I need to provide any cleaning supplies or equipment?
Not at all! Fresh Start Eco Cleans brings all the necessary supplies and equipment. If you prefer us to use your favorite products, just let us know.
Are you insured and bonded?
Yes! Fresh Start Eco Cleans is fully insured and bonded to give you total peace of mind.
Do I need to be home during the cleaning?
That’s completely up to you. Many Fresh Start Eco Cleans clients provide a key or code. Whether you’re home or away, you can trust us to treat your space with care.
What happens if I'm not satisfied with the cleaning?
Your satisfaction means everything to us. If something isn’t right, contact Fresh Start Eco Cleans within 24 hours, and we’ll come back to make it right—free of charge.
Do you offer eco-friendly or green cleaning options?
Absolutely! Fresh Start Eco Cleans specializes in eco-friendly cleaning services using non-toxic, environmentally safe products.
How much do your cleaning services cost?
Every space is different! Fresh Start Eco Cleans offers personalized quotes based on your home or office size and cleaning needs. Reach out today for a free estimate!
Do you provide a hoover?
Yes! Fresh Start Eco Cleans provides hoovers for each house. We do not bring hoovers to each house or office due to contamination reasons so each of our clients are allocated their own hoover unless you would prefer to let us use yours.
What if I need to reschedule or cancel an appointment?
No problem! Just give Fresh Start Eco Cleans at least 24 hours’ notice, and we’ll happily reschedule or cancel your appointment without any fees.
Do you clean homes with pets?
Yes, we love pets! Fresh Start Eco Cleans is happy to work around your furry family members. Just let us know about any special instructions when booking.
What payment methods do you accept?
Fresh Start Eco Cleans accepts cash, major credit cards, and electronic payments. We’ll make paying simple and secure!
Can I customize my cleaning service?
Absolutely! Fresh Start Eco Cleans can create a custom cleaning checklist tailored to your home, office, and personal preferences.
How often should I schedule a professional cleaning?
It depends on your lifestyle and needs! Fresh Start Eco Cleans offers weekly, bi-weekly, monthly, and one-time cleanings. We’ll help you find the perfect schedule.